Delete Account Policy

At Propperly, we respect your right to control your personal information. This policy explains how you can delete your account and what happens to your data afterward.

1. How to Delete Your Account

You can delete your account at any time by following these steps:

• Log into your account.
• Navigate to Settings > Account > Delete Account.
• Confirm your decision when prompted.

2. What Happens After Deletion

Once your account is deleted:

• Your profile and personal data will be permanently removed from our active systems within [X] days.
• Some data may be retained as required by law or for legitimate business purposes (e.g., financial transactions, legal obligations).
• Data stored in backups may take up to [Y] days to be purged.

Note: Please replace [X] and [Y] with your actual timeframes for data removal from active systems and backups respectively.

3. Reinstating a Deleted Account

a. A cookie is a piece of software code that an internet website sends to your browser when you access information at that site. You may opt-out of collection and usage of data through cookies by changing your settings on your browser. It is generally used for small text files which a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site, allow a site to track usage behaviour and compile aggregate data that will allow content improvements, et cetera.
b. These cookies themselves do not personally identify you, but they do identify your computer. You can erase or block this information by changing the settings on your computer. If you do erase or block this information you may not be able to utilise some features of the Services and Materials.

4. Usage of information

Account deletion is permanent. Once completed, it cannot be undone. You will need to create a new account if you wish to use our services again.